We are planning to do some work on the C email service on Thursday evening. This will involve IMAP/POP3 software upgrades and commissioning two new servers. (The 'C' email service is made up of a number of servers.)
We will try to make the change over as smooth as possible, however there may be times when the IMAP/POP3 servers are unavailable.
Incoming mail to the servers will be unaffected, and outgoing (sending) mail will also be unaffected.
Tuesday, November 10, 2009
Thursday, November 05, 2009
Removal of old web logs
We are going to start automatically removing all web logs older than a year on customer web space. If you wish to keep old logs, you can download the raw log file using ftp.
Please see the "Web logs" section of http://aaisp.net.uk/kb-broadband-webspace-technical.html for details.
Please contact support if you have any questions.
Please see the "Web logs" section of http://aaisp.net.uk/kb-broadband-webspace-technical.html for details.
Please contact support if you have any questions.
Sunday, November 01, 2009
RADIUS work, Sunday
The issue last night with our RADIUS is being investigated in more detail today (Sunday). We believe it is related to the way the Test LNS RADIUS is/was working.
We are likely to make some minor changes today to reduce impact if any such problems in future. This should not have any impact on service.
We already have plans to review and update the way the LNS handles RADIUS server failures as this is not as efficient as it should be and this is likely to be deployed in the next scheduled LNS reload.
Thank you for your patience.
We are likely to make some minor changes today to reduce impact if any such problems in future. This should not have any impact on service.
We already have plans to review and update the way the LNS handles RADIUS server failures as this is not as efficient as it should be and this is likely to be deployed in the next scheduled LNS reload.
Thank you for your patience.
Monday, October 26, 2009
Work during November
October has been a month of us clearing out the old BT Central links, and moving connectivity to the new data centre. It has involved lots of small steps that needed to be done to complete the works. We are finally shutting down the original two routers aimless and needless this week.
In November we will be moving many of our servers from London to Maindenhead. We will also be removing the last quagga router from our core network (currently this handles peering only).
We'll announce specified work as it happens during the month. For all ciritical servers we aim to have little or no outage, obviously.
The end result of all of this work is a much simplet network, build around dual-redundancy principles at every level so as to provide better stability and easier on-going maintenance.
Thank you for yoru patience.
In November we will be moving many of our servers from London to Maindenhead. We will also be removing the last quagga router from our core network (currently this handles peering only).
We'll announce specified work as it happens during the month. For all ciritical servers we aim to have little or no outage, obviously.
The end result of all of this work is a much simplet network, build around dual-redundancy principles at every level so as to provide better stability and easier on-going maintenance.
Thank you for yoru patience.
At risk, work Wednesdayt night
We are carrying out some work Wednesday night.
This is part of the work to clear out the rack that had the old BT Central links.
We expect that DNS and some servers may not be accessible for a couple of seconds which a cable is moved. We don't expect any further impact, but there is a risk of outages being longer if things do not go to plan.
Soon the new DNS resolvers will be relocated to THN which will then provide the usual dual server/switch/link redundancy we normally operate.
This is part of the work to clear out the rack that had the old BT Central links.
We expect that DNS and some servers may not be accessible for a couple of seconds which a cable is moved. We don't expect any further impact, but there is a risk of outages being longer if things do not go to plan.
Soon the new DNS resolvers will be relocated to THN which will then provide the usual dual server/switch/link redundancy we normally operate.
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